Jason McReynolds

Senior Systems Engineer

Summary

I’m a committed, experienced IT professional that is knowledgeable about infrastructure design, architecture, integration, business strategy development, process improvement and vendor evaluation. Core competencies include VMware, Hitachi SAN, Microsoft Windows Server Technologies and Cisco VOIP.

I have proved the ability to lead, teach, interact with all levels within an organization, provide quality customer service, improve process, work with outside vendors, and troubleshoot and solve complex technical issues.

Technical Summary

Systems: VMware vSphere, Hitachi USP VM and AMS 2500, Microsoft Systems Center Operations Manager, Microsoft System Center Configuration Manager, Windows Server (2012/2008/2003/2000), Windows (10/8.1/Vista/XP), Exchange Server (2010/2007/2003), Linux, FreeBSD

Hardware: Cisco routers and switches, IBM, Dell and HP servers and PC’s.

Software & Applications: vCenter Server 4.0/4.1, VMware Consolidated Backup, Hitachi Device Manager, Cisco CallManager, Cisco IPCC express, Cisco Unity, Postini, Cisco SRST, Veritas (v8, 9 & 10), NTbackup, Active Directory, PowerShell, McAfee Anti-Virus, Apache, PHP, MySQL, MS IIS, MS Group Policy, MS Office (2000, 2003, 2007), SQL Server, Group Policy, Remote Desktop, PC Anywhere, VNC, MS Office Suite, Visio, PowerShell, VBScript

Networking & Voice: DNS, WINS, DHCP, TCP/IP, SMTP, FTP, H.323, MGCP, SCCP, SIP

Certifications

  • Microsoft Certified Systems Engineer (MCSE): Windows Server 2003
  • Microsoft Certified Systems Engineer (MCSE): Messaging Exchange Server 2003
  • Cisco Certified Network Associate (CCNA)
  • Cisco Unified Communications System Engineer (UCSE)
  • Certified Help Desk Analyst (Help Desk Institute)

Professional Experience

Instructor, Saturday Academy, Portland OR

Summer 2015

  • Volunteered and taught two LEGO MINDSTORMS EV3 robotics courses.

Systems Engineer, Umpqua Bank, Hillsboro, OR

Feb. 2014 – Present

  • Responsible for enterprise monitoring.
  • Manage and maintain corporate infrastructure.
  • Improve deployment and automation process and procedures.

Freestyle Development, LLC – Hillsboro, OR

Nov. 2012 – January 2014

  • Android Application Development

Sr Engineer, Distributed Engineering (Windows) – Fiserv, Hillsboro, OR

Oct. 2011 – Nov. 2012

  • Lead Systems engineer for enterprise projects: responsible for solution designs/architecture and implementation.
  • Responsible for working with business units and developers to gather requirements to insure successful design and implementation.
  • Manage and monitor infrastructure with SCCM and SCOM.
  • Currently working on a project to implement and integrate System Center 2012 Orchestrator.

Systems Engineer, Umpqua Bank (contract via VanderHouwen), Hillsboro, OR

April 2011 – Oct. 2011

  • Architected solutions for business applications in a vSphere 4.1/NetApp environment.
  • Managed and monitored infrastructure with SCCM and SCOM.

Technical Lead/Systems Administrator, Bonneville Power Administration (contract via DB Professionals), Portland, OR

Dec. 2010 – April 2011

  • Technical lead for systems in a project to architect a vmware 4.1 environment for the virtulization and consolidation of development and production environments.
  • Designed new OU structure for AD to be used with new vmware environment.
  • Created group policies and documentation for baseline and type server security policies.

Senior Systems Engineer, ServerLogic, Portland, OR

Sept. 2010 – Dec. 2010

  • Managed data center servers for a hosting environment (MS SQL 2005, IIS 6.0, MS Virtual Server 2005, MS Hyper-V, UltraBac).
  • Managed and supported corporate infrastructure (Windows Server 2003/2008, Hyper-V, AD, Exchange 2007, SQL 2005/2008).
  • Re-architected patch management and monitoring for corporate, datacenter and client servers and workstations.

Senior Systems/Infrastructure Engineer

Nov. 2008 – June 2010 – Hollywood Entertainment Inc. – Wilsonville, OR

  • Architected and deployed VMware vSphere 4.0 in a project to virtualize and consolidate corporate offices.
  • Architected and deployed VMware Consolidated Backup (VCB) with NetBackup to manage backups of VMware guests.
  • Managed storage for VMware using Hitachi Device Manager (for Hitachi USP VM and AMS 2500).
  • Planned and transitioned company from Microsoft Exchange 2003 to Microsoft Exchange 2007.
  • Planned and executed migration of data from Veritas Cluster Services (VCS) to new Hitachi ENAS.
  • Configured Microsoft Systems Center Configuration Manager 2007 across multiple AD Domains and Forests to manage Windows Updates, application deployments, system baselines and hardware Inventory.
  • Configured Microsoft Systems Center Operations manager 2005 and 2007 to monitor and audit systems in multiple AD Domains and Forests.
  • Managed and maintained corporate website infrastructure on Windows Server 2003 systems.
  • Rewrote and improved system audit process and Windows patch procedures.

Systems Engineer

June 2008 – November 2008 – ServerLogic – Portland, OR

  • Managed data center servers for a hosting environment (MS SQL 2005, IIS 6.0, MS Virtual Server 2005, MS Hyper-V, UltraBac).
  • Migrated VPN connection and upgraded equipment for local business with 10 locations in 3 states (Cisco ASA, PIX).
  • Migrated servers from Microsoft Virtual Server 2005 to Microsoft Hyper-V.

Systems Engineer

Nov. 2007 – June 2008 – Hollywood Entertainment Inc. – Wilsonville, OR

  • Redesigned Active Directory (AD) to improve management/administration of users, computers and group policies.
  • Migrated users, groups, login scripts and data from Netware to Active Directory and a new Windows managed SAN.
  • Documented migration strategies and processes as well as new guidelines for data shares and Active Directory use.
  • Conducted monthly audits of AD, Netware and Windows environment for SOX compliance.
  • Managed, supported and configured corporate servers (Clustered Exchange 2003, Windows 2000 Server/Windows Server 2003, MSSQL 200/2005/2008, Terminal Services and Windows Server Update Services (WSUS) v3) on IBM servers.
  • Documented installation, configuration and operation guidelines for internal use (used MS Word, Excel and Visio).

Regional Support Specialist

Sept. 2004 – Nov. 2007 –            ADP Dealer Services – Clackamas, OR

  • Technical Commando: frequently sent to critical client sites in order to fix technical/design issues and improve client relationships (MS and Cisco related).
  • Streamlined the client transition process from installation to support to minimize technical problems and improve the client experience.
  • Organized and created classes for supported technologies in order to train employees to better support clients (MS Exchange, Cisco CallManager and Cisco Unity).
  • Managed, supported, configured and upgraded Cisco CallManager (v3.x and 4.x), Cisco CallManager Express, Cisco Unity, Cisco routers and switches for VOIP (H.323, MGCP, SRST), MS Exchange (2000 & 2003), Windows 2000 Server/Windows Server 2003) and Active Directory (including Group Policy), as well as DNS, WINS, DHCP and Backups (Veritas (v8, 9, 10) and MS NTbackup).
  • Documented installation, configuration and troubleshooting procedures for internal and client use.
  • Centralized group resources by designing, implementing and maintaining a custom internal website that provided information and resources to employees within the company (Fedora, Apache, PHP, MySQL).
  • Received the Summit Award in the first half of FY 2006 (Awarded twice yearly for excellent achievement in teamwork, quality and client service).

Technical Support Specialist

April 2002 – Sept. 2004 – Unified Western Grocers – Milwaukie, OR

  • Assistant project manager for researching and recommending a new 3rd party to manage the retail WAN (researched, contacted companies and arranged meetings for proposals).
  • Technical support specialist for retail network: various software applications, operating systems (Unix, Windows 95/98/NT/2000/XP), various Point Of Sale front end systems (NCR, ScanMaster, Retalix) and credit and debit processing hardware and software.

System Administrator

May 2001 – Jan 2004 – ThinkNet – Corvallis OR

  • Architected, implemented and supported web services infrastructure (Apache, PHP, MySQL, Bind, qmail) on FreeBSD and Linux.
  • Designed and maintained firewall and NAT, on FreeBSD and Linux servers.
  • Designed websites using HTML, PHP, MySQL, Java Script, Flash.
  • Planned and implemented migration from FreeBSD to Red Hat 9.

Computer Sales and Service

March 2001 – May 2001 – Exchange Net – Corvallis, OR

  • Pioneered effort to expand business by soliciting local property management companies to provision DSL to apartment buildings.
  • Installed and supported client servers and computers (Windows Server 2000/NT, Windows 98/XP).
  • Managed hosted websites on IIS (Windows 2000 Server).
  • Online and general sales of Internet services, and computers to local businesses and general public.

 

Education

Oregon State University, Corvallis, Oregon

B.S. Liberal Studies (Music Education and Spanish)

Bilingual (English/Spanish).